We want you to be happy with what you ordered. This policy explains how returns, refunds and exchanges work at Dennis Rodman Clothing. Questions at any point: email admin@dennisrodmanclothing.com.

Return window

You can return an item within 30 days of the delivery date.

Return conditions

To qualify for a refund, items must be unworn, unwashed and undamaged, with all tags attached and in their original packaging. Items that show signs of wear, washing or alteration cannot be accepted.

How to start a return

  1. Email admin@dennisrodmanclothing.com with your order number, the item(s) you want to return and the reason.
  2. We will reply with return instructions and the return address.
  3. Pack the item securely and send it back using a tracked service, keeping your proof of postage.

Please do not send items back before receiving instructions; parcels sent to the wrong address cannot be processed.

Return shipping costs

Unless an item arrived faulty or incorrect, return shipping costs are the customer’s responsibility. If we made a mistake with your order, we will cover the cost of getting it back to us.

Refunds

Once your return is received and inspected, we will email you to confirm whether the refund has been approved. Approved refunds are issued to the original payment method. Depending on your bank or card provider, it can take several business days for the refund to appear on your statement after we have processed it.

Exchanges

If you need a different size or color, email us with your order number and what you would like instead. We will confirm availability and the fastest way to arrange it, which may be a return and a new order.

Faulty or incorrect items

If an item arrives damaged, faulty or different from what you ordered, contact us as soon as possible with your order number and photos. We will resolve it with a replacement or a full refund, including any return shipping.

Order cancellations

If you need to cancel, email us immediately with your order number. We can cancel an order only if it has not yet been processed for dispatch; after that point it will need to be handled as a return.

See also our Shipping Policy.