This policy explains how orders from Dennis Rodman Clothing are processed, shipped and tracked. If anything here does not answer your question, email us at admin@dennisrodmanclothing.com or use the contact page.

Where we ship

We ship across the United States, and standard shipping within the USA is free. Any international shipping options and their rates are shown at checkout when you enter your address; if no option appears for your country, we are not able to deliver there at this time.

Processing and delivery times

Orders are processed on business days. Once dispatched, US orders typically arrive within 7 to 10 working days. Delivery estimates are not guaranteed dates: carrier delays, public holidays and, for international orders, customs checks can add time.

Tracking your order

When your order ships you will receive an email with tracking information (check your junk folder if it does not appear). You can also enter your order details on our Track Your Order page at any time.

Shipping address

Please check your address carefully at checkout. We cannot redirect a parcel once it has shipped, and parcels returned to us because of an incomplete or incorrect address may need to be reshipped at the customer’s cost. If you notice a mistake, email us straight away with your order number.

Lost, delayed or damaged parcels

If your tracking has not updated for an unusual length of time, or your parcel arrives damaged, contact us as soon as possible with your order number and, for damage, a photo of the parcel and item. We will work with the carrier to resolve it.

Incorrect or missing items

If you received the wrong item or something is missing from your order, email admin@dennisrodmanclothing.com with your order number and a description of the issue and we will put it right.

Returns are covered separately in our Refund and Return Policy.